Central YMCA

SERVICES

  • Web design

  • Web Maintenance

  • UI / UX

  • Digital Design

  • Project management

FUNCTIONALITES

  • Mobile Responsiveness

  • Secure Donation Processing

  • Fast Loading & SEO Optimized

  • Branch Locator

  • Fundraising & Campaigns

  • Blog System

OTHER

  • Custom Campaign Landing Pages

  • API Integrations

  • Custom CRM Integrations

  • Social Media

TECH & LANGUAGES USED

  • WordPress

  • PHP

  • HTML5

  • Google Analytics

  • Dotdigital 

  • Image Optimization and Minification

  • CSS

About Central YMCA

Central YMCA is a leading UK charity with a long-standing commitment to transforming lives through health, education, and social support. With over 175 years of experience, it empowers individuals and communities by offering fitness and wellbeing services, including gyms and mental health programs, alongside education and training initiatives that enhance employability and personal development. Central YMCA also provides critical housing and homelessness support, ensuring safe accommodation and rehabilitation for those in need. Dedicated to fostering inclusivity and opportunity, it plays a vital role in driving positive social change across the country.

View Project

Key Responsibilities & Achievements:

  • Collaborated with Low & Behold Agency to successfully migrate YMCA’s legacy Drupal platform to a modern, scalable WordPress architecture, ensuring seamless content transfer and minimal downtime.

  • Optimized Performance & Security: Configured Cloudflare for enhanced CDN, DDoS protection, and global caching, reducing page load times by 40%. Implemented enterprise-grade SMTP solutions for reliable transactional emails.

  • Led UI/UX Design: Spearheaded the redesign of core website pages, aligning with YMCA’s brand guidelines while prioritizing intuitive navigation and accessibility (WCAG 2.1 compliance).

  • Ongoing Website Management: Oversaw post-launch maintenance, including plugin audits, performance tuning, and stakeholder training for content updates.

  • Campaign Landing Pages: Designed and developed high-converting custom landing pages for fundraising and awareness initiatives, integrating A/B testing to optimize donor engagement.

Impact: Delivered a 50% increase in user session duration and 30% growth in online donations within 6 months post-launch.

Challenge

  • Outdated Drupal CMS – Slow, non-intuitive backend, difficult for non-technical staff to update.
  • Clunky Navigation & Poor UX – High bounce rates due to confusing menus and outdated IA.
  • Non-Mobile-Friendly – Lost 40% of mobile users due to poor responsiveness.
  • Disjointed Branding – Inconsistent fonts, colors, and messaging across pages.
  • Low Engagement – Static content with no storytelling.

Solution

  • Migrated to WordPress – Streamlined CMS with user-friendly Gutenberg editor, reducing training time by 60%.
  • Redesigned Information Architecture – Simplified user flows, sticky CTA buttons, and intuitive mega menus.
  • Performance Optimization – Implemented caching (WP Rocket), WebP images, and lazy loading. Cut load time by 4s.
  • Rebranded UI/UX – Created a cohesive design system with YMCA’s vibrant palette and accessible typography.
  • Dynamic Branch Locator – Added Google Maps API with filters for housing, gyms, and support.
  • Interactive Story Hub – Launched a blog + video library showcasing impact stories.
Four devices displaying the YMCA website, showcasing services, education, and training programs. Background is a simple black design.
Screenshot of the YMCA KX website showcasing facilities, membership options, and community engagement offerings.
YMCA webpage highlighting Pre-apprenticeships with details on job vacancies and work experience opportunities.

Ready to Start a Project?

I’M AVAILABLE FOR HIRE OR FREELANCE

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